Strengthening Governance & Growing Online Presence for a Local Community Charity

Client Name: Eileen White, Kingsgrove Community Hub

Client Website: thehub.org.uk

Started Working With Wild Grace Associates: March 2023

Challenges Before Partnering with Wild Grace Associates

Kingsgrove Community Hub, a new charity based in Oxfordshire, was in the early stages of development with plans to open a physical community hub in late 2026. With limited administrative capacity and volunteer-led operations, they needed flexible and remote support to assist the Chair of Trustees and core leadership. Their key needs included organising meetings, administrating governance processes, and helping establish foundational policies and procedures.

Services Provided by Wild Grace Associates

Wild Grace Associates offered a robust and adaptable set of services to support the operational and communications needs of Kingsgrove Community Hub, including:

• Social Media Support: Created a social media plan, wrote captions and hashtags, designed post graphics, edited videos for Reels, scheduled content, and compiled monthly social media reports.

• Administrative Support: Managed inbox and calendar, arranged internal and external meetings, proofread and formatted documents, and provided ad hoc tech support.

• Governance Support: Scheduled and minuted monthly Board and Executive meetings, researched and updated policies and procedures, and managed the policy renewal process.

• Website Management: Updated website pages, including uploading new photos, videos, and text content.

Client Testimonial

“Working with Wild Grace has been one of the best decisions we have made. As a small charity run by volunteers but with plenty to do we just don’t have the time to manage all our administration. However, Wild Grace Associates is not just a company to whom we ‘off load’ our admin; Sophie has become one of our team. She has spent time getting to know us, who we are and what we want to achieve and makes sure that her work isn’t only efficient but also matches our ethos and values. This means that she can work intuitively for us, everything gets done well and she is able to make really helpful suggestions.

The specific role we have for Wild Grace Associates is to minute all our meetings, file all our reports and organise our policies. All of these are key services. They have also worked tirelessly to raise our media presence on many platforms meaning our online presence is impactful and live. But, in reality, their service goes beyond that to help us build a brilliant organisation.

I recommend Wild Grace Associates without hesitation.” — Eileen White, Chair of Trustees, Kingsgrove Community Hub

Impact

Since partnering with Wild Grace Associates, Kingsgrove Community Hub has experienced strengthened governance, improved communications, and increased operational efficiency. Their social media presence has flourished, and administrative processes are now handled with consistency and care. With Wild Grace’s support, the team can focus on building a strong foundation for the future physical hub and delivering meaningful community impact.

Wild Grace Associates remains committed to supporting faith-driven leaders like Eileen by providing professional, hands-on support that enables them to focus on their mission and build thriving, purpose-filled organisations.